Return & Re fund Policy

At Glowlyf.com, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help with our 7-day return and refund policy.

Eligibility for Returns

  • You have 7 calendar days from the date of delivery to initiate a return.

  • To be eligible for a return, your item must be:

    • Unused and in the same condition that you received it.

    • In its original packaging with all tags, accessories, manuals, etc.

Non-Returnable Items

  • Certain products such as personal care items, opened cosmetics, or customized items are non-returnable for hygiene and safety reasons.

  • Sale or discounted items are not eligible for a refund unless they arrive damaged or defective.

Return Process

  1. To initiate a return, please contact us at:

  2. Once your return is approved, we will guide you through the return shipping process.

  3. You are responsible for the return shipping costs unless the product is defective or incorrect.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.

  • If approved, your refund will be processed to your original method of payment within 7-10 business days.

Damaged or Incorrect Products

If you receive a damaged or wrong product, please notify us within 48 hours of delivery with clear photos or videos. We’ll offer a replacement or full refund at no extra cost.

Contact Us

If you have any questions about our Return and Refund Policy, please don’t hesitate to reach out: